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twitter

In the previous two posts, I wrote about changes I think most independent filmmakers should be aware of when it comes to using Facebook and Instagram for their marketing efforts. This post will talk about Twitter. Is having an account here still necessary?

Twitter

With 69 million monthly active users in the United States, 267 million worldwide, Twitter is one of the top social media sites that brands still actively use. We can’t go a day without hearing news of a certain someone ranting on the platform, and without a doubt, Twitter is the number one social media platform for breaking news. But is that helpful for the average indie filmmaker?

While it isn’t likely that filmmakers will post breaking news that is of interest to a broader public, one great reason to use Twitter is for video sharing. Over the last 12 months, tweets containing videos perform the best in terms of reach compared to posts with links, images, and GIFs. Filmmakers need to be able to produce a regular supply of short videos, ideally less than 1 minute long (Twitter mainly allows for videos of 2 minutes 20 seconds in total), with the first 3 seconds serving to capture thumb-stopping attention (thumb-stopping-causing someone on a mobile device to pause scrolling through their newsfeed). Give some thought to the kind of clips and trailers you will post to social versus what you would make for a theatrical experience (where the audience won’t be scrolling on their phones). Also, don’t forget to make these videos square (600 by 600 pixels) or vertical (600 by 750 pixels), instead of horizontal, to optimize for mobile viewing.

In 2018, Twitter has been grappling with slow user growth and has deleted thousands of fake and bott accounts, lowering follower numbers on most accounts. If you have seen a slight drop in followers, likely you had a few of these accounts following you.

A recent update to the Facebook Platform Policies ended the ability to automatically post Tweets to your Facebook profile or page. This was never a good idea as audiences on the two platforms are different and it was a lazy way of marketing. But for those who did connect their Twitter accounts and Facebook pages, a more manual process is now needed for posting to the different platforms.

As of September, Twitter has re-enabled the ability to see tweets in purely chronological order, if you change your settings. Two years after phasing out this ability in favor of top-ranked or “curated” tweets, Twitter gave back the functionality that most people loved about the platform. But you have to make a change in your settings, by unchecking the box that says Show the Best Tweets First. In a world where it seems your newsfeed is programmed by an algorithmic guess, finally having the ability to see news according to the time it was posted is refreshing.

Like Facebook and Instagram, Twitter has instituted its own political content policy on advertising. The platform considers ads that advocate for legislative issues of national importance to be governed by their new policy and in order to advertise, advertisers must go through Twitter’s certification process (https://business.twitter.com/en/help/ads-policies/restricted-content-policies/political-campaigning/US-political-content/how-to-get-certified-issue-ads.html). Most likely, if you are making a documentary with an issue of national significance at its core, such as abortion, civil rights, climate change, guns, healthcare, immigration, national security, social security, taxes, and trade, you will need to register your account in order to use Twitter advertising in the future.

Getting back to the question of whether indie filmmakers still should be using Twitter, it all depends on your ability to handle multiple social media accounts and what you want each account to do as far as your goals. If connecting with Twitter influencers, or perpetuating a campaign hashtag, or reaching a global audience outside of the U.S. are some of your main objectives, Twitter is still a great place to do that.

December 31st, 2018

Posted In: Marketing, Social Network Marketing, Twitter

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If there is one constant rule in social media marketing, it’s that things are always changing. What might have worked a year ago, six months ago, possibly even yesterday, is not working today. Each social platform is continually trying to stay relevant to followers and increasingly trying to improve profitability for shareholders and business users.

At a recent all-staff meeting for The Film Collaborative, I was asked to present recent changes to the main social platforms most relevant to marketing independent films and to advise on how to take advantage of these changes. Here are the trends and changes I think most independent filmmakers should be aware of when planning for their marketing efforts. This is a multi-part series with the first part focused on Facebook, the biggest social network (by FAR) in the world.

Facebook

Reports of Facebook’s demise have been circulating for many years, yet despite all the controversy and concerns over account hacking, user privacy and election rigging, Facebook as an enterprise has continued to grow in the past months. Worldwide, there are over 2.23 billion monthly active Facebook users as of Q2 2018, an 11% increase year over year. In fact, a recent study projects that “Facebook will command 24.5% of all video ad spending this year … and be the top social media platform with an estimated 87% share of U.S. social media video ad spending.”

In order to optimize their profitability and relevance to Facebook users, as well as implementing their commitment to better policing the content that is distributed on the social network, changes are constantly being made to the platform which affect business pages. Here are the recent ones:

  • Introduction of Admin Registration: If a Facebook page or Instagram account you administrate is going to pay to boost or advertise ANY content of a political or national legislative interest persuasion, you will not be able to place ads unless you are personally registered with Facebook. This entails a scan of your driver’s license or governmental photo ID and a letter which will come in the USPS with a code that you have to use in order to register.
  • Admins may register and carry all pages they administrate under their registration. Admins who do not register will be unable to place paid ads on content that is deemed “political” and this is a broad list. Topics like education, immigration, environment, abortion, civil rights, etc.are all deemed political and in need of permission and labeling. See the broad list here.  I would imagine that many documentaries will need to be aware of this rule. All “political” ads will be cataloged into a Political content database for anyone to search.
  • All active advertising is now publicly visible under the Ads and Info tab on any public Facebook page: From the Info and Ads tab, people will be able to view the active ads a Page is running across Facebook, Instagram, Messenger and Audience Network, even if they’re not in the target audience. Any clicks on the ads do not contribute to the click count and clicks are not charged against the advertising budget. For more info on this go here.
  • Yet another change to the newsfeed algorithm. The new algorithm puts more emphasis on data points that show active interaction. That means comments, shares and reactions (in this order) are crucial. Also, personal posts are more valuable than business posts so if you want to do well in the newsfeed, strongly encourage individuals to post for your film organically. In order to create meaningful interactions, pages need to share things that are meaningful to their followers, not just to themselves. Only if followers engage emotionally and personally will they feel the need to comment, share or interact with your content. However, Facebook will actively demote any posts that explicitly ask for actions such as “tag a friend” or “leave a comment below” so try wording your posts as questions or use words, images or videos that elicit reaction. You might also ask your followers to set your page to See First so that they will keep seeing your posts in their newsfeed, even after an algorithm change.Probably the most important advice filmmakers should be aware of, with Facebook and all other major social media platforms is embrace the power of PAID REACH!
  • Pay to play is not new on Facebook. It has been happening for at least three years and still filmmakers are putting so little into it. With Facebook further de-prioritizing content from pages and brands, its time to be educated and more prepared for paid advertising in order to reach targeted audiences in the newsfeed, among many other places. Education is especially needed for using Ad Manager rather than just boosting posts. Ad Manager gives much more precise control over where ads appear, who can be targeted, cost per click, links where traffic will go and creative to be used, but it does need practice…or working with someone who uses it. Ad Manager also is constantly evolving, so taking a crash course will only begin to cover the basics.
  • It is important to note that paid Facebook advertising DOES NOT just encompass Facebook. It stretches to include Instagram, banner ads on Instant Articles and Facebook Audience Network, Messenger, Instagram Stories, and Facebook Stories. Perhaps IGTV will be coming as an ad platform in the future. For those who think their target audience is not using Facebook, likely you will be reaching them through Facebook Ad Manager on one of the many other places they are visiting online, so do not discount Facebook as an ad platform.
  • Create mobile first content. This is especially true for videos being posted to Facebook, but also to Twitter and Instagram. Filmmakers need to stop creating only one trailer, in a 16:9 aspect ratio. Most likely your trailer is not going to be shown on TV, so start thinking about how to optimize it for mobile viewing. Mobile viewers now do not turn their phones, and often do not watch with the sound on so provide caption overlays.

Videos on Facebook perform exceptionally well, so lots of compelling video clips and stories should be created. The chart below shows all of the different formats possible and filmmaking teams should bear these in mind when editing for social media use.

As examples, reference these clips, featurettes and trailers:

Colette

Lizzie

Love, Gilda

As I hit Publish on these updates, doubtless something new will be cropping up that will either expand your ability to reach new audiences or curb that ability in some way. It is important to keep up with the the changes or work with someone who handles social media marketing on a constant basis so that the efforts you put in to reaching audiences aren’t a waste of time, labor and money. Social media is the most cost effective and measurably impactful way of putting your work in front of those who will love it, but as with all forms of marketing, it takes a budget and consistent testing to perfect the right messaging and content that will capture attention and cause an audience to seek out your full work.

My next post will cover one of the next biggest social media platforms, Instagram, and take a look at what is changing and how to optimize your efforts there.

Sheri Candler will be participating on a panel at the New Heights Arts Symposium called “Top Marketing Tips for Indie Filmmakers.” The FREE, full day symposium will be held in Santa Clarita, California on October 20. Details here.

October 16th, 2018

Posted In: Facebook, Marketing, Social Network Marketing, Uncategorized

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