The Keys to the Social Network Marketing Kingdom
By Sheri Candler
This post was originally published on the Sundance Artists Services blog on March 26, 2012
To start with, I’d like to say that filmmakers should focus on the word social and less on the word marketing. This type of promotion is about relationship building and it is really difficult to build a relationship that starts from the premise that you are only there to sell something. Also, I take the position that all artists should be connecting directly with an audience not on a project-by-project basis, but on a personal one. Instead of starting over again for each project that is incredibly wasteful of time and money, you strive to keep building up the audience base for all of your work, really for you as an artist with a unique vision and a unique voice. No one else can tell the story the way you can. Even behind the scenes crew have a unique vision and unique talents. They should be sharing those with the world.
We all sell every day, we sell a concept of ourselves in how we speak to people, how we present ourselves and I think we inherently understand this. But before I want to do business with someone, I want to know I can trust them, and that I am not being used. I think many corporations still don’t get that about this medium yet. People don’t join your Facebook page to be your word of mouth sales force. Building up trust with your audience is paramount and you do that by giving first. You have to give something, and often for a long time, before you can ask. In fact, if you do this right, you won’t have to ask, they will ask you, they will offer to help.
Don’t attempt this begrudgingly or because everyone says it is something you are supposed to be doing. Start from the place that you are trying to find the people who would love what you do and you want to interact with them. Unless you are anthropophobic, this should be human nature, to connect with kindreds. There are people in the world who are like you and now you have this amazing tool to find them wherever they live in the world. Leave behind the notion that this is about numbers, this is only about sales, this is about buzz and think of it as a way to meet those who will love what you love. All of that other stuff is a by product of this. It will come, but it won’t come immediately and you need plenty of time to build up to that and it will take consistent effort daily.
I realize this is not the stance that most businesses take or understand. They want numbers, they want quantifiables. Utilization of social is no longer something that needs to be justifiable for business goals. Along with advertising, it is a business tool, increasingly a major one. Internet users expect to find you on social platforms whether or not you feel like that benefits the bottom line yet. It is and it will continue to do so.
Also note that this will not be your only tool when you are ready to start selling. Publicity, advertising, and email communication still very much have a place in your overall marketing efforts, but if you build a following consistently, your reliance on those more expensive tools will be minimized.
The key platforms for social network marketing:
I believe pretty much any site on the web is a social networking site. Any place where people can post links, comment, upload information, follow others has a social aspect to it. So those could be blogs, forums, publication websites (New York Times, WSJ), photo sites like Flickr or Instagram, video sites like Youtube and Vimeo, podcast sites like BlogTalk Radio, streaming sites like Ustream. I think people hear social networking and mostly think Facebook and Twitter, but really to be effective in reaching an audience, you have to know where they particularly hang out and it may be on Facebook and Twitter, but it also may be a LinkedIn group, or on Amazon, Meetup or certain blogs.
Any priority ranking to them?
It is hard to argue not being on Facebook since they have over 800 million users worldwide and 435 million are using Facebook from a mobile device. While 155 million of those users are from the US, 43 million are from India and the same from Indonesia. Other top countries are UK, Mexico, Brazil and Turkey.
Based on Alexa rankings, the top social networking sites for the US market are:
- MySpace
- Google Plus
But there are surprising ones in the top 15 such as: Tagged, deviantArt, Orkut, Ning and CafeMom. Don’t underestimate the power of Pinterest too.
It really depends on who your audience is and what they respond to, where they spend their online social time. You will have a mixture of sites, not just one and you will need to test which ones are giving you the most interaction. Maybe your audience really loves watching videos or they really love deep discussions at the end of blog posts. You will need to test what posts are popular and elicit interaction, even from your own website, which I will say you also need. You should never be totally dependent on a third party site. Just ask those who had free Ning sites instead of websites. When the free option went away, they risked losing their communities and had to pay to upgrade or start from scratch again. The same with Facebook and their EdgeRank algorithm. If Facebook deems that one of your fans doesn’t interact with your page enough, they remove it from their newsfeed, often unbeknownst to that fan. Since you haven’t been able to message them directly, there really isn’t a way to bring them back into awareness of your page barring spending money to advertise.
A website you own is the only true online real estate you can control. It is the central hub of all of your activity, everything else is just a spoke on that central hub. Collecting email addresses is also extremely important, but that is for another post.
There is no magic formula for being successful at social, everything has to be tested and the results will vary with each project.
Does it depend on the nature of the film?
No. The decision to be social really isn’t up for debate anymore. Americans spend 22% of their online time each day visiting social networking sites, 65% of all adult internet users have a social network account of some sort. This is not a fad that is going away, the upcoming generation doesn’t even know a time that social networking didn’t exist. It will get bigger, not smaller. Deciding which sites to spend time on will be determined by the kind of audience with which you need to connect.
What are key tips for social network marketing?
- Get a personal account going on the sites where you think your audience hangs out and start using it. I am astounded at agencies that sell social networking solutions and don’t have much of a presence themselves on social sites. How can you advise how to use them when you don’t personally do it for your own business? How can you handle someone else’s account when you don’t have one of your own? Every filmmaker hoping to connect with an audience needs an account.
- Start by listening first. This is best accomplished when you don’t need to build an audience by tomorrow, you know what I’m saying? If you have this pressing need to start connecting, people can sense it right away and they won’t interact. It is like the insurance guy who walks around a networking event handing out cards in order to meet a sales quota, not actually speaking to anyone other than a sales pitch. No one likes it in real life and they don’t like it online either. This is not a one-way message medium like advertising. If you want to speak, but not interact, just buy an ad. Listen first, determine how best to interact and then dive in.
- You are now a publisher. No way around this, it is just the way it is now. A new term for this is social business. A business that can collaborate, share insights and knowledge, and provide value to their audience is going to be way more profitable and sustainable than those who remain closed off from them. This means publishing content of some sort, either generated from your production or generated by your fans, but probably a mixture of both. It needs to be entertaining, insightful, worthy of discussion and sharing, and pulls the audience back for more again and again. We just entered an era of waaaay more work than we used to do. Not one piece of creative advertising, but hundreds of pieces in different mediums and across multiple channels that are meant to lead to discussion with the brand (yes, you are a brand) and with others also connected to that brand.
What are some key mistakes? Some “Don’ts”:
Waiting too late to start and using social only to self promote. Remember, self-promotion is about helping OTHER people. It sounds counterintuitive, but when you help others, THEY promote you. If they don’t, then you weren’t really helping (the help originated through clearly selfish motives) or you just haven’t connected with the right people.
A couple of examples of filmmakers who really get it right:
I hate to give the same examples as everyone else, but the best I’ve seen as far as sustainable interaction (meaning they aren’t clearly doing it just to promote their latest project and then drop out of sight again) are Kevin Smith and Edward Burns. They are consistent, they interact, they use multiple mediums, they don’t use social as a one-way shill mechanism and I don’t think they have an outside agency cultivating their communities.
I also really admire Tiffany Shlain, she has a great grasp of the power of social networking even though she advocates unplugging (gasp!) for a day each week. Her film, Connected, is about the power (and the curse) of the Internet to connect people, but Tiffany was doing this long before she made the film.
I know there are now more and more filmmakers building up their own audiences, but they may have only started in the last few years and they didn’t come out of the old machine so their followings aren’t as large as those examples. People like Gregory Bayne (Driven), Zak Forsman (Heart of Now), Kirby Ferguson (Everything’s a Remix), Jennifer Fox (My Reincarnation), Ava DuVernay (Middle of Nowhere) are all building up their own followings, not just around their films, but around themselves as artists. Even people like Hal Hartley and Abel Ferrara are now starting to embrace social networking and crowdfunding. I really hope to be able to list tons more doing this every year.
It is completely perplexing to me that those who already do have a following from the traditional machine, do not reach out, really have no idea who watches their films and have no interest in knowing. This mentality is not going to serve them well with the consumers coming up in the world today who are used to interacting, who expect to have a dialog. The only thing I can think is, well, no one is popular forever, no one retains power forever. There will always be a new crop coming up behind and I think indie filmmakers who are embracing this concept now are well positioned to be the new crop.
Sheri Candler, social network marketing strategist can be contacted at info@shericandler.com or sheri@thefilmcollaborative.org and found at SheriCandler.com
Orly Ravid April 24th, 2012
Posted In: Marketing, Social Network Marketing, Uncategorized
Tags: Abel Ferrara, advertising, audience building, Ava duVernay, building trust, Edward Burns, Facebook, Google Plus, Gregory Bayne, Hal Hartley, independent film, Jennifer Fox, Kevin Smith, Kirby Ferguson, LinkedIn, MySpace, online marketing tools, Pinterest, publicity, relationship building, self promotion, Sheri Candler, social networking for filmmakers, The Film Collaborative, Tiffany Shlain, Twitter, website, Zak Forsman
Ai WeiWei The Buzz Maker: A Study in Viral Marketing
This piece by Jeffrey Winter originally ran on the Sundance Artist Services blog on March 22, 2012
We all know that the vast majority of folks make their film-viewing choices based on what they are hearing about a film — be it from friends, traditional media, the blogosphere, or social media. They’re not likely to go out of their way to proactively research a film, and if they haven’t heard anything about a film, they aren’t likely to see it. Whatever you want to call that…be it “buzz,” “word-of-mouth,” “going viral,” etc…it is the name of the game in contemporary grassroots marketing.
But how much can a filmmaker actually control that? We all know the ways they can try – by playing film festivals, hiring publicists, engaging their community via social media, reaching out to organizations, etc. Of course it helps if a film is actually good…really good, in fact….as the last thing today’s marketplace needs is another mediocre film. And the values of passion and hard work can’t be overlooked here either, as creating buzz and engagement for a film is often arduous and time-consuming…and for many filmmakers nearly as daunting as making the movie itself.
Often it feels like independent films are at the whim of the zeitgeist, and the most important aspect is timing, and the receptivity of the marketplace to the ideas in the film. Consider the cycle of elections, and the way political/environmental/social issue docs can explode into national consciousness around certain hot issues. Given the time it takes to make a film, it’s hard to know whether anyone can actually craft a film to hit at just the right time to capture a “trending” topic.
In the case of the 2012 Sundance Film Festival Special Jury Prize winner AI WEIWEI: NEVER SORRY, all the factors mentioned above came together in the final months of post-production to land the film this January at Sundance as an unlikely “buzz” film of the Festival. On the surface, it’s a straightforward documentary by a first-time filmmaker about a Chinese artist/ political dissident completely unknown to the majority of U.S. filmgoers. Hardly a guaranteed formula for indie marketing success.
Sundance key art
But just below the obvious, the twitterverse was ablaze promoting the film; the Kickstarter campaign was raising funds and attracting attention; art magazines were giving the film covers; and filmmaker Alison Klayman had already done numerous appearances on CNN, MSNBC, and The Colbert Report as well as print features in the likes of the Wall Street Journal, The Economist and The Hollywood Reporter. A few weeks later (by mid February), the trade publications were filled with the announcement of its purchase by Sundance Selects, and the New York Times was running a feature article about the film’s upcoming Summer 2012 release.
How does something like that happen for a debut filmmaker with no special access to funding, shortly after finishing a film about a Chinese artist?
Well, of course this wasn’t just any artist — Ai Weiwei is an internationally renowned art star and political provocateur whose unyielding criticism of the Chinese government has earned him legions of friends, enemies, and fans alike. And Weiwei isn’t just an average political dissent, he is a dissident for the digital age, who because of the rigors of Chinese censorship has taken his activism specifically to twitter through linked computers to the West, and therefore has mastered the art of social media all on his own.
This is the study of a modern documentary subject, who is just as likely to be able to spread his/her own message through the media on their own, through the accessibility of social media, even in free speech-challenged China. In this case, it becomes the story of the filmmaker that becomes the mouthpiece of the subject…which many might argue is the way that it should be.
Filmmaker Alison Klayman began her work with Weiwei in 2008, as a recent Brown University graduate living abroad in Bejing and working as a freelance journalist. Her housemate was curating a show of Weiwei’s photography, and Klayman was asked to make a video for the show. Klayman and Weiwei hit it off creatively, and Klayman began to follow Weiwei as his documentarian — capturing his daily life, his frequent battles with the Chinese authorities, and his travels abroad for major international art shows.
Weiwei’s daily use of blogs and videos to spread his artwork — especially his videos criticizing the government’s response to the 2008 earthquake in Sichuan province – became a driving narrative in the film, as well as a grassroots vehicle for spreading Weiwei’s fame and fan base. When the Chinese government finally cut off his locally-sourced blog, Weiwei was able to migrate his work to an ungovernable network of twitter-linked computers, untraceable to China. As such, his network was able to dramatically expand globally, while remaining accessible to tens of thousands of Chinese willing to access these quasi-legal networks.
From 2008 thorugh 2010, Klayman’s documentary follows Weiwei through major international art shows, startlingly intimate private moments, and incredible courage in the face of political adversity. And whenever Weiwei had a run in with the Chinese authorities, the encounter went instantly viral, through a devoted staff who filmed his every move and posted it immediately to twitter.
In late 2010, Klayman returned to the States to begin editing, without the financial means to complete the project. As such, in addition to applying for grants, Sundance labs, and bringing well-connected executive producers onto the projects (largely through Weiwei’s connections in the art world), Klayman strategized and launched a Kickstarter campaign, scheduled to go live on March 29th, 2011. And that’s when the film caught a kind of lighting in a bottle.
Only four days after the Kickstarter launched, Ai Weiwei suddenly disappeared on April 3rd…apparently arrested by the Chinese Government, but without any official announcement or confirmation of his whereabouts. A global outcry went up throughout his social networks, the art world, and then the international press caught on to the story as well.
As a journalist and Ai Weiwei’s documentarian of record, filmmaker Klayman quickly emerged as the “journalist of record” on the Weiwei story, and the international press began flocking in her direction. Suddenly, it was the twitter feeds that Weiwei’s staff and Klayman had been maintaining throughout the documentary filming periods that became the main source of worldwide news for Ai Weiwei updates. Klayman and her social media teams ramped up their efforts in the U.S. and China, and started working on a rotating schedule to provide 24 hour updates on the story for several months. For all of 81 days, as Weiwei’s secret detention continued without any official response from the Chinese government, the international press continued to feature Klayman’s twitter updates on the story, and interviewed her about the story for numerous high-profile news programs.
Of course, Klayman was careful not to try to turn the story into a shameless plug for her movie…after all, her friend and colleague was “disappeared” and detained, and concern for his well-being was the first priority. But inexorably, in today’s hyper-media culture, Klayman’s sudden thrust into the mainstream became completely entangled with the finishing of the film…and catapulted the project into a far larger spotlight.
The film’s Kickstarter soared above the original asking goal of $20,000 to a final tally of $52,175 from 793 backers…even though it was only originally expected to bring in money from friends and family. The film attracted additional producers and lab invitations that Klayman freely admits it probably wouldn’t have. All in all, the film became a “cause célèbre” for an issue in the news, a fact which filmmaker Klayman could hardly have counted on while making the film.
When Weiwei was finally released, with a dubious charge of more than 1 million dollars in tax evasion, support from the community-at-large continued to pour in, with donations to the cause far exceeding the amount of the government fine. And filmmaker Klayman was finally free to turn the enormous pouring of goodwill towards deliberate promotion of the film, helped in large part by the incredible networks built during the crisis on twitter, and to a lesser extent, on Kickstarter and Tumblr. It is also worth noting here: because the Kickstarter campaign included a number of incentives/prizes towards donation, the film now had a wonderful amount of merchandise it could also now leverage towards wider buzz about the film.
Given this backstory, we can demystify the process of how a small film sometimes gains “buzz” beyond expectations…as was clearly the case with AI WEIWEI: NEVER SORRY and its incredible fortune of timing combined with passion, hard work, technical savvy, and community networks. Sometimes a film that seems the most difficult to market actually has the most subtle niche communities that can be reached…whether they be political activists, art-world enthusiasts, devotees of Asian culture, social media junkies etc.
However, according to filmmaker Klayman, perhaps the greatest takeway is this…. in today’s hyperlinked/hashtagged environment, it is ciritical to remember that today’s documentary subjects no longer solely rely on their documentarian to spread their message, and social media makes potential distributors and activists of us all. Sometimes, today’s filmmakers just need to choose their subjects wisely, and hold on tight for the ride.
Here is Klayman’s interview for Sundance’s Meet the Filmmaker promo videos
Orly Ravid April 9th, 2012
Posted In: crowdfunding, Film Festivals, Marketing, Social Network Marketing
Tags: activist documentary, Ai wei wei, Alison Klayman, art documentary, blogs, documentary, Kickstarter, Never Sorry, social media, Sundance Film Festival, Twitter, viral marketing
“If A Tree Falls In The Forest” and other ruminations on social/community-based marketing…
by Jeffrey Winter, Sheri Candler, and Orly Ravid
The old philosophical thought experiment “If a tree falls in a forest and no one is around to hear it, does it make a sound?” has never been truer for film distribution. With the incredible number of films available for consumption on innumerable platforms, getting some form of distribution for your film is no longer the core problem. The central issue now is: how will anyone know about it? How will you find your audience? And how will you communicate enough to them to drive them to the point of actually seeing it?
Before we plunge into that question, let’s take one step back and discuss the term “distribution.” In today’s convergence universe, where anyone with technical savvy can be surfing the Internet and watching it on their television, every single person with a high speed internet connection is in some way a “distributor.” Anyone can put content onto their website and their Facebook and de facto make it available to anyone else in the world. Anyone can use DIY distribution services to distribute off their site(s), and get onto larger and / or smaller platforms.
Even getting your film onto some combination of the biggest digital platforms – i.e. iTunes, Amazon, Hulu, Netflix, and Cable VOD – is not insurmountable for most films. We’re not saying it is easy…there are a myriad of steps to go through and rigorous specs at times and varying degree of gatekeepers you’ll have to interface with and get approval from. But with some good guidance (for example, we at The Film Collaborative can help you with that), some cash, and a little persistence…these distribution goals can usually be achieved.
But in a certain way, none of that matters. If you have your film available, say, on iTunes…. how is anyone going to know that? Chances are you aren’t going to get front- page promo placement, so people will have to know how and why to search for it. This is why the flat fee services to get onto iTunes (which we now offer too) do not necessarily mean you will net a profit. Films rarely sell themselves. You are going to have to find the ways to connect to an audience who will actively engage with your film, and create awareness around it, or you will certainly fall into the paradox of the “tree falls in the forest” phenomenon… which many independent filmmakers can relate to.
So we arrive at the current conundrum, how do we drive awareness of our films? The following are the basic “points of light” everyone seems to agree with.
- Use the film festival circuit to create initial buzz. If you can, get the film into a break-even theatrical, hybrid theatrical, non-theatrical window that spreads word of mouth on the film.
- Engage the press, both traditional press and blogosphere, to write about the film.
- Build a robust social media campaign, starting as early as possible (ideally during production and post), creating a “community” around your film.
- Build grassroots outreach campaign around any and all like-minded organizations and web-communities (i.e. fan bases, niche audiences, social issue constituencies, lifestyle communities, etc.)
- Launch your film into ancillaries, like DVD and digital distro, and make sure everyone who has heard of the film through the previous five bullet points now knows that they can see the film via ancillary distribution, and feels like a “friend” of the effort to get the word out to the public-at-large.
- Be very creative and specific in your outreaches to all these potential partners, engaging them in very targeted marketing messages and media to cut through the glut of information that the average consumer is already barraged with in everyday life. This, above all, means being diligent in finding your true “fans,” i.e. the core audience who will be passionate about your subject matter and help you spread the word.
Our book SELLING YOUR FILM WITHOUT SELLING YOUR SOUL and its companion blog www.sellingyourfilm.com/blog already highlight a good number of filmmakers who have used some combination of the above tactics to successful effect in finding a “fanbase” of audiences most likely to consume the film. Here, in this posting, we illustrate some additional recent films and tactics useful to filmmakers moving forward with these techniques.
WE WERE HERE, by David Weissman
Selected for the U.S. Documentary Competition by the 2011 Sundance Film Festival, WE WERE HERE tells the emotionally gripping story of the onset of AIDS in San Francisco in the early 1980s. The Film Collaborative handled festival release for this film, as well as international sales and grassroots marketing support on behalf of the theatrical and VOD (and US sales in conjunction with Jonathan Dana). Theatrical distribution, press, and awards campaigning is being handled by Red Flag Releasing.
On the face of it, WE WERE HERE is a documentary about a depressing topic like AIDS, and therefore doesn’t seem like the easiest sell in the world. However, it also happens to be an excellent film that was selected for Sundance and Berlin, as well as a film that has fairly obvious niche audiences that can be identified and targeted. As soon as The Film Collaborative came onboard, about a month prior to the Sundance 2011 premiere, we set about creating a list of more than 300 AIDS organizations in the United States, and reached out to each of them to ask them to get to know us on Facebook and our website, and also offered to send them screeners, in case they wanted to host a special screening down the road etc. Needless to say, we got an enthusiastic response from these groups (since we were doing work they would obviously believe in), but the goal here was not to make any kind of immediate money…we simply wanted them onboard as a community to tap into down the line.
Simultaneously, we created a targeted list of 160 film festivals we thought were best for the film — mixing major international fests, doc fests, and LGBT fests – and sent each of them a personalized email telling them about the film and asking them if they would like to preview it. The film (to date, is still booking internationally) was ultimately selected by over 100 film festivals (many not on our original target list of course).
As the screenings began, we reminded the filmmaker over and over to follow every introduction and every Q&A with a reminder about “liking” the Facebook page, and completely to his credit, filmmaker Weissman was always active in all aspects of Facebook marketing…always posting relevant information about the film and replying to many “fan” posts personally. Not surprisingly, a film this powerful and personal generated many deeply affecting fan posts from people who had survived the epidemic etc…, or were just deeply moved by the film. As a result, the Facebook page became a powerful hub for the film, which we strongly recommend you check out for a taste of what real fan interaction can look like. Warning….a lot of the postings are extremely emotional! One quick note – some of the most active subject members of the doc were made administrators as well, and also respond to the posts…a clever idea as it surely makes the FB fans feel even closer to the film, since they can talk with the cast as well. This would be an interesting thing to try with a narrative film as well…having the cast reply on Facebook (FB)… which is something we haven’t seen much of yet.
With the basics of community built – between the AIDS organizations, the Festivals, and the FB fans, we now had a pool to go back to…. both on theatrical release as well as upon VOD release (which just recently happened on December 9, 2011). For each major theatrical market, and for the VOD release, we went back to these people, and asked them to spread the word. We asked for email blasts, FB posts, tweets…whatever they could do to help spread the word. And without a doubt the film has gotten out there beyond anyone’s wildest initial dreams…although with VOD release only last month and DVD release still to come, final release numbers won’t be known to us for some time now…
But you can be assured we’ll be hitting up our community when the DVD comes out as well! Also please note that these techniques and efforts apply to any niche. For example, on a panel at Idyllwild Film Festival a filmmaker, Jeff Sable, talked about his documentary about his father playing for the Chicago Cubs and how he sold 90,000 DVDs himself (and he also did event theatrical screenings via Emerging Pictures). He simply went after the niche, hard.
HENRY’S CRIME directed by Malcolm Veneville
Starring Keanu Reeves, Vera Farmiga, and James Caan, world premiere at the 2010 Toronto International Film Festival. Released in limited theatrical run in April 2011, and available on DVD and digital platforms as of August 2011. Although a film with “A-level” cast, the film was produced independently and distributed independently by Moving Pictures Film and Television. The film tells the story of a wrongly accused man (Reeves) who winds up behind bars for a bank robbery he didn’t commit. After befriending a charismatic lifer (Caan) in prison, Henry finds his purpose — having done the time, he decides he may as well do the crime. Ancillaries for the film are handled by Fox Studios. The Film Collaborative’s sister for-profit company, New American Vision, was brought aboard to handle special word-of-mouth screenings for the film, as well as social media marketing, working in conjunction with several top publicists and social marketing campaign companies in the business.
On the face of it, this film couldn’t possibly be any more different than WE WERE HERE. A narrative, heist/rom-com with major names sounds a lot easier to sell than an AIDS doc with no names. And yet, the process of reaching out to the public was surprisingly similar….both in terms of what we did and what other professional consultants on the project did as well.
First, we targeted major film festivals and major film society organizations around the country for special “word-of-mouth” (WOM) screenings of the film – seeking to create a buzz amongst likely audiences. Since the film was to be theatrically released in major markets, we targeted the festivals/film societies in these markets. This result was successful, and we got major WOM screenings in NY, Los Angeles, Seattle, San Francisco, Boston, Chicago, as well as Buffalo…which was important only because the film was shot and set in Buffalo and used significant Buffalo-based crew and resources, making it a perfect market for the film.
Next, we broke the film down into logical first constituencies for the film, which we identified as follows: 1) fans of Keanu Reeves and fans of his prior movies, 2) fans of Vera Farmiga and fans of her prior movies, 3) fans of James Caan and fans of his prior movies, 4) twitter accounts that mentioned any of the cast as well as those dedicated to independent film etc., 5) web communities dedicated to anything related to the playwright Anton Checkov (because the film features significant and lengthy scenes dedicated to Reeves and Farmiga performing Checkov’s Cherry Orchard), 6) key websites dedicated to romantic comedies, 7) key recommenders of independent film, etc. Over the course of approximately six weeks prior to release, we reached out to these sites regularly, in an effort to build excitement for the film.
While this grassroots work was taking place, our colleagues in publicity organized press junkets around the film, and of course solicited reviews. In addition, marketing professionals from both Ginsberg Libby (http://ginsberglibby.com/) and Moving Pictures (http://www.movingpicturesfilmandtv.com/) were constantly feeding marketing assets for the film as well as exclusive clips both to the major press, key film sites, as well as to the official Facebook and twitter for the movie….all with the same goal in mind…i.e. to create awareness for a film that, although it had the feeling of a traditional Hollywood film in many ways, was actually thoroughly independent and lacking the resources for major TV buys, billboards, print ads, and other traditional marketing techniques.
Unfortunately, in the end, HENRY’S CRIME did not truly take hold, and the theatrical release was far less than stellar. The reviews for the film were not complimentary (it is a good film, but not a great film), and the word-of-mouth was also not sufficient to drive the performance of the film.
This of course often happens with independent film releases, and in this case the lessons learned were particularly instructive. It was apparent while working on the film that the community-building aspects of the marketing campaign started far too late to truly engage an audience large enough to support the release (it only began in earnest about six weeks before the film’s release…even though the film had had its festival world premiere nearly SIX MONTHS before). In addition, HENRY’S CRIME proves the old adage that, sometimes, you can lead a horse to water but you can’t make them drink…meaning that the word of mouth audiences and press reviews didn’t particularly spark interest in the film in the wider community because they weren’t particularly excited by the film.
This is a lesson sometimes we all need to learn the hard way…that in today’s glutted market, it isn’t always enough to put out a decent movie….in fact in today’s competition, you really need to put out a independent movie that is actually great…or at least connects so deeply with your audience that they are compelled to see it.
Of course, one endless question rages on here. What are the long-tail effects of the outreach? Just because people didn’t turn out in droves to see a film in the theater, does that mean they won’t tune in on a later date in the digital platform of their choice. Certainly many people who have HEARD of Henry’s Crime who didn’t see it in the theater may one day rent it on an available digital platform, and that is why the grassroots work is so critical. We are setting up today what we can’t possibly know until tomorrow….or maybe several years from now.
TAKE-AWAY LESSONS from this post
By comparing these experiences, there are several take-aways that filmmakers should be encouraged to keep in mind when thinking about marketing their independent film. Here are some of them….
- Build a list, both in the real world and online, of every organization and cross-promotional partner you can think of (or google), that might be interested in your film.
Reach out to them about your film, and ask for their support. This is arduous work, but it has to be done. From Sheri Candler: “Initially you will take part in the community before you tell them why you are there. For example, I started researching where online the ballet community hangs out and who they listen to. I also endeavored to meet these people offline when I could. If I was going to be in their city, I asked to meet for coffee. Real life interface when you can. I then started following those online communities and influencers quietly to start with and interjecting comments and posts only when appropriate. They were then curious about me and wanted to hear about the film. If I had gone on to the platforms or contacted the influencers immediately telling them I was working on a film, chances are they would shun me and ruin my chances to form relationships. This is why you have to start so early. When you’re in a hurry, you can’t spend the necessary time to develop relationships that will last, you can’t build the trust you need. It helps to deeply care about the film. I think the biggest takeaway I have learned when it comes to outreach is the very personal nature of it. If you don’t personally care, they can tell. They can tell you are there to use them and people are on their guard not to be used. The ideal situation is they WANT to help, they ASK to help, you don’t have to cajole them into it.”
- Offer your potential partners something back in return.
With a film like WE WERE HERE, this wasn’t difficult…because the film naturally supported their work. But, for most films, you’ll need to offer them something back… like ticket-giveways, promotional emails, branding, opportunities for fundraising around the cause, merchandising give-aways, groups discounts, etc. Be creative in your thinking as to why YOU should get their attention amongst the many other films out there.
- Community-building is an organic, long-term process…
Just like making friends in the real world, the process of making “friends” in community marketing and online takes time and real connection. With WE WERE HERE, we had a year to build connections amongst AIDS orgs, film festivals, and attendees at numerous screenings. The opposite was true with HENRY’S CRIME….six weeks just doesn’t work. Ask yourself…how many “friends” could you make in six weeks?
- Community-building only really works with films that truly “touch” their audience.
In today’s glutted marketplace, you need to make a film that really speaks profoundly to your audience and excites them ….unless of course you have a huge enough marketing budget to simply bludgeon them with numerous impressions (this, of course, is usually reserved to the studios, who can obviously launch mediocre films with great success through brute force). You, probably, cannot do this.
- You need to be very specific and targeted in your outreach to likeminded organizations etc.
Don’t rely on organizations to give you “generalized support.” Provide them with very specific instructions on how and when they should outreach about your film. For example….make sample tweets, sample FB posts, and draft their email blasts for them. Give them as close to a ready-to-go marketing outreach tool as possible…with a specific “call to action” clearly identified.
- You’ll need warm bodies and some technical know-how on you side to accomplish this.
There’s absolutely NOTHING mentioned in this post that an individual filmmaker with a talented team of helpers cannot accomplish. But whether its using HootSuite or Tweetdeck or Facebook analytics, or a compelling set of marketing assets and the time and energy to get them out there….you’ll need a team to help you. Remember, all DIY (do it yourself) marketing is really DIWO (do it with others), and you’ll need to build your team accordingly. If you are short on cash…you’ll likely need to be long on interns and other converts to the cause. But if you are seeking a professional team that’s long on experience and expertise, you can find many of them on The Film Collaborative’s new Resource Place page, located at http://www.thefilmcollaborative.org/resourceplace/. There are many services out there to help you who have done this before….you are not alone! Sheri wonders: “how many people are reasonable”? Of course it varies, but I think 4 is safe. A traditional publicist with a big contact list for your target publications who handles press inquiries and placements; an outreach/social media person who is a great fit for your audience to regularly post and answer questions/comments from the audience not the journalists; a distribution/booker who figures out how the film will be distributed and all of the tech specs, shopping carts, contracts, festivals, community screenings that are appropriate; and the graphic designer/web designer who figures out the technical and aesthetic elements needed to make the online impact you will need.
It is still a big job for only 4 people but it would be completely overwhelming for just one person to do or a person who doesn’t know what they are doing and a bunch of interns to handle.
- A final take home:
You may not see immediate results of each outreach and we know how dispiriting that can be. A lot of times early in the process, you will fail to connect, fail to get a response, but keep plugging away and you will very often come to enjoy the fruits of your distribution / marketing labor whether by emboldening a cause, generating more revenue, or enhancing your career, or all of the above.
Happy Distributing!!!!
Orly Ravid January 18th, 2012
Posted In: DIY, Facebook, Film Festivals, Marketing, Social Network Marketing, Theatrical
Tags: AIDS, David Weissman, DVD, Henry's Crime, James Caan, Jeffrey Winter, Jonathan Dana, Keanu Reeves, list building, Malcolm Veneville, Orly Ravid, promotional partner, Red Flag Releasing, Resource Place, Selling Your Film Without Selling Your Soul, Sheri Candler, Sundance Film Festival, The Film Collaborative, Vera Farmiga, VOD, We Were Here
Marketing is King
*This is Part III of “If I Were a Filmmaker Going Sundance…”
Post Sundance what I have to say is this: there were more deals done since I started tracking them along with the rest of the industry so for more deal counting and analysis please refer to that blog post.
But thank you Fox Searchlight, TWC and Oprah for injecting the biz with just the right amount of adrenaline to keep it dreaming big; we hope you’re buying big next year. What else is new? Focus has an emerging digital distribution initiative, Amazon is giving Netflix a run for its money (or not, depends on who you talk to)…. everyone is waiting on Wal-Mart to see how much voodoo VUDU can conjure up and SEARS and KMART are in the digital space just in case you though big retail was dead. Blockbuster is still for sale. Google’s stock price is high as ever and Apple is not going down any time soon judging from its 130,000,000 credit cards on file (and that was just the last time I checked) even though some speculate it will meet its match.
So now that there are almost as many digital plays as they are films (hahahaha of course not literally) how can we distinguish them? TERMS and MARKETING. I have made much fuss about terms before (how long, how many rights, fees and above all, what are the splits between platform/ service and aggregator/distributors).
We hope that filmmakers and their team build community and buzz around their films and start engaging audiences and potential audiences well before and leading up to and following the first public exhibition of their films. But after a distributor or aggregator comes on board, then what? What do they do for the fees, other than the selling and servicing of the film and its assets to the platforms / services.
Here is an overview of what a few companies do to market films for home entertainment release, either DVD & DIGITAL or just DIGITAL, and mostly in their own words:
FILMBUFF
“FilmBuff is an established leader in the development of innovative release strategies, digital merchandising and promotions. Our strong retail relationships allow us to emphasize merchandising and promotional placement on all platforms and video portals. Our internal marketing builds custom outreach programs to build audience awareness and activate the online communities that are ideal for each film. Custom promos and features on FilmBuff’s social media networks across Facebook, Twitter, YouTube and a host of online video portals work in concert to ensure that films reach the widest possible audience.”
Our dedicated programming and marketing teams will:
• Design a custom release strategy for each film across all digital platforms
• Work directly with online stores on a weekly basis to gain featured digital merchandising. Some examples of recent featured merchandising and promotions below:
–Exit Through the Gift Shop on iTunes
–Collapse on XBox
–One Too Many Mornings on Hulu
–Cemetery Junction on Charter
• Build a public relations program to drive audience awareness through national & international press and blog coverage.
–Nice Guy Johnny on AOL Video
• Execute custom outreach programs to activate and engage the online communities that are ideal for each film.
• Implement online promotional campaigns and features leveraging FilmBuff’s expanding social media community of movie lovers on Facebook, Twitter and Youtube and others. The community now includes 25K+ engaged fans, followers & subscribers.
–Savage County on Veoh
• Feature the film in various areas on our website (www.filmbuffondemand.com) which drives users and fans to digital transactions. The site features video clips, industry content, guest blogs, film extras and links to all portals where the film is available. The site currently receives an average of over 20K+ page views per month.
NEW VIDEO
“New Video’s suite of marketing services for films released on DVD, Blu-ray, digitally and on-demand includes:
Direct contact with retailers and platforms for developing and supporting in-store placements and point-of-sale promotions. (TFC notes: They have a lot of DVD volume so their relationships are more valuable than a filmmaker can get on their own dealing with the retailer).
A full-time in-house public relations team directing outreach to national and regional print, online and broadcast media for both industry and consumers-
Collaboration with partner organizations to drive grassroots awareness; a custom affiliate program for DVD sales referrals.
* Best practices to reach existing fan bases online and off with a solid emphasis on social media. * Strategic advertising to maximize ROI. * Promotion at consumer and trade shows.
The mission of New Video is to leverage 20 years of distribution and marketing experience to provide the broadest possible reach across all distribution channels, while raising awareness through major press, grassroots organizations, and everything in between. Titles we’ve distributed and marketed include GasLand, King Corn, Autism: The Musical, Wild Parrots of Telegraph Hill, Bob Dylan: Dont Look Back, Dr. Horrible’s Sing-along Blog and The Secret of Kells. We collaborate with filmmakers, create custom marketing strategies and share our best practices to build on the momentum they have developed over the life of their project. With expert in-house publicity services, our campaigns cover long lead press, short lead, online, industry, and consumer press outlets (both national and regional, in print, online and broadcast media). Our press releases are media-rich and social media-ready for posting and sharing, and we offer next-gen screener service for press review. We have a proven track record in leveraging talent to maximize press and promotion through marketing opportunities such as podcasts and exclusives. We have a hands-on, strategic approach to grassroots marketing, and we employ social network marketing through our own presence on Facebook and Twitter, and through coordination with supporters’ social networks. We prize our longstanding relationships with store merchandising teams, and add enormous value in our ability to customize and create in-store marketing strategy, such as thematic shelves, customized artwork, and priority placements. We collaborate on selective online, print and radio advertising to strategically improve ROI through targeted buys, and we build opportunities around media events, consumer and trade shows to further press coverage and consumer awareness for a property. We complement these practices with a custom affiliate program for DVD sales referrals to incent partner organizations online. New Video is committed to building and maintaining buzz organically, through extended campaigns, early editorial pitching, and social outreach. We communicate with consumers through our website and blog, social media, and a newsletter reaching 15,000 subscribers.”
TFC NOTES: New Video is a key iTunes aggregator not only for its own titles but for many traditional distributors and even IndieFlix and Indie Rights and TriBeCa Films (remember filmmakers, always ask the questions that help you know how many middle men there are in any given category of distribution). I know that on the ‘Social Media Outreach’ front for iTunes releases for example, New Video sends out social-media releases with images & clips to sites such as Digg, Reddit, Stumbleupon and they post release on PR Distribution sites such as ClickPress, i-Newswire, eCommWire, The Open Press. From past experience we know they do a feed-based announcement made available on Google blog search, Technorati, Yahoo! News, Topix, tagged with keywords for easier discovery. New Video does email marketing to its subscribers as well and Trailer or Clip Tagging Promotional clips tagged with “Now Available on iTunes” and syndicated to top video sharing sites (e.g. YouTube, Yahoo!, MySpace, Google, Revver, Dailymotion, Blip, Veoh). They monitor and post reviews in-store Individual reviews posted about the content. On the online grassroots outreach front, they connect to digital portals; targeting topical, genre and talent fansites and blogs and service those with press release and special offers (exclusives, clips, contests, review copies). And they work fans and friends via the social networking sites. (TFC notes: on Facebook New Video as a company only has a little over 1,700 people. The page is largely used to promote titles, not facilitate dialog as Sheri Candler observed.).
WOLFE VIDEO
“25 years developing relationships with national retailers, VOD companies, the press and media, film festival programmers, LGBT organizations and our vendors. Over 25 years building traditional and electronic mailing lists, plus a wide social media presence. Wolfe believes that the key aspect to being an effective Distributor is marketing. In the absence of this expertise, a distributor is merely a middleman. Wolfe is widely known for mainstreaming films with gay content. The most invaluable asset Wolfe brings to filmmakers is experience. Wolfe has over 25 years developing relationships with VOD companies, DVD retailers, niche and traditional media, film festival programmers, broadcasters, LGBT organizations and our vendors. Wolfe has one of the largest channels in the gay niche market which includes traditional and electronic mailing lists and a wide social media presence.
One of Wolfe’s most notable assets is its direct access to gay consumers; better known as WolfeVideo.com. The website supports heavy traffic and is widely known as a commerce site for gay feature films. It should also be noted that Wolfe does not sell adult product, so the website is accessible for many audiences. WolfeVideo.com is supplemented by the QMovieBlog.com and Wolfe’s social network strategy includes a variety of ongoing campaigns across all major platforms. Wolfe has a particularly substantial and active following on Twitter, Facebook and YouTube; for example Wolfe’s work on Were the World Mine generated nearly 100K views on YouTube alone and the famous re-release of Desert Hearts promotion generated over 847,000 views! Wolfe’s direct to consumer assets also include significant opt-in mailing lists via email and traditional snail mail, which continues to be a strong sales tool for the company and its products. (TFC Notes Wolfe’s Facebook page has 3,368 likes).
Sales and marketing via mainstream outlets is key to the success of Wolfe films. Wolfe leverages client relationships with VOD, EST and DVD retailers to further market films. Strategic partnerships bring Wolfe’s films front and center in programs such as the Gay Pride month feature on the home page of iTunes, Internet promotions with Xfinity & dominant presence with DVD retailers such as Amazon.com. Wolfe has also engaged companies like Sony to develop marketing campaigns. The Sony Ebridge program was designed to add value to the DVD. E-bridge gave consumers cool stuff like the chance to win a trip to Australia. It also offered advertisers unique consumer access they would otherwise not reach.
Other clients that partner with Wolfe promotions include hundreds of non-profit organizations nationwide such as LGBT film festivals and political orgs like GLAAD. These organizations work with Wolfe to both screen films for hundreds of consumers and promote the subsequent VOD & DVD releases. These relationships expand consumer outreach and do the good work of promoting the important work of non-profits.
Publicity is a major focus in every Wolfe campaign. Wolfe’s publicists (not in-house) facilitate reviews, interviews and other coverage for all Wolfe releases across a wide range of media outlets from national and regional print publications to blogs and websites. Broadcast networks also work with Wolfe on publicity and marketing. For example, the Logo Network is presently airing Wolfe PSA’s to educate consumers about the effects of piracy featuring actors from Wolfe films.
Additionally, they not only market films on the Wolfe label, but work extensively with larger labels such as Sony, Universal, Fox, and Showtime to name a few. Every successful distributor with gay content has hired Wolfe to support their products. Wolfe has a “soup to nuts” approach to film marketing and they work hard to reach millions of consumers for every release.”
INDEPENDENT LENS
“Independent Lens has a strong social media community including nearly 70,000 engaged Facebook fans —the largest of all PBS primetime series, second only to Antiques Roadshow. Independent Lens social networking and online impact: Independent Lens believes social networking is one key component to reaching new, younger and more diverse viewers for our broadcasts, engagement work and online distribution.
Independent Lens is the second most popular PBS series on Facebook. We post daily, and our posts average 55,000 impressions each. We receive an average of 100 interactions (Likes + Comments) on each post. This engagement rate ranks first among PBS series and means that 5 out of 6 of our fans see each post.
(e.g. their The Calling Livestream event from the Chicago Art Institute in December 2010 attracted more than 3,000 viewers on their Livestream channel on their Facebook fan page.).
We have more than 11,000 followers on Twitter.
We post three or more new Blog postings each week, and they feature interviews with the filmmakers, documentary news, dispatches from filmmakers in the field, live chats with filmmakers and the subjects of their films, and more.
In the first quarter of our current season, Independent Lens had 18,000 page views from more than 15,000 unique visitors.”
GRAVITAS
“With there being thousands of films available in the VOD marketplace, here are four ongoing tactics we use to raise the profile of Gravitas films:
1. Traditional PR- As this The Wrap article shows we believe it important to convey to the industry and entertainment enthusiasts that Gravitas continues to innovate in VOD. In this instance, we will be releasing American: The Bill Hicks Story “day and date” in theatres and on VOD in April. This is a film was adored when it screened at SXSW in 2010 and having pre-release PR supporting the film will help us get wide carriage in 100 million North American VOD homes and marketing support from cable and online operators concurrent with the film’s debut.
We have an outside PR firm on retainer and we also do PR/marketing in house. None of these expenses are charged back to the filmmaker. We work in house, w/ our PR firm and with our Licensors to ensure appropriate messaging is being conveyed. Good reviews are crucial, but of paramount importance is letting the Licensor know when and where the film are being played in VOD. To this end, we communicate with our Licensors every time their film is on a new VOD platform.
Here are a couple recent links to coverage on IFC.com
http://www.ifc.com/news/2010/10/2010-holiday-movie-guide-online-vod.php
http://www.ifc.com/news/2011/01/winter-preview-2011-dvds.php
2. VOD Guide Optimization- As you know, there are over 100 cable, satellite, and telco operators in North America and each operator has their own VOD guide characteristics. As a result, we spend considerable resources internally making sure that our films are mapped so that customers can easily find them. As a result, we have Slingboxes set up in homes all across North America where we can remotely use our office internet connections to peer in to the cable boxes of friends and family to make sure our films are in as many VOD guide folders as possible. The enclosed images shows the layout of 8 different large operators. Our goal is make sure our films show up 4-5 times within each operator VOD storefront in folders frequently called “New Release”, “All Movies A-Z”, “Indy Films”, “2 Day Rentals”, “VOD Premieres”, “In Theatres”, and the appropriate genre categories like “Documentary” or “Comedy.”
Almost each guide (aka UI or User Interface) is a little different and we monitor as many of the UI’s as possible to ensure that we are aware of any guide changes that we should be taking advantage of that would be appropriate for our content so that it is merchandized appropriately. We do this for all of our licensed content.
3. Online Editorial Outreach: Gravitas’ marketing team has a monthly dialogue (including sending DVD screeners) with dozens of websites and bloggers that cover independent, genre, and new VOD content including:
On Demand Weekly
Hammer to Nail
Twitch Film
Film School Rejects
Gordon and the Whale
28 Days Later Analysis
Fangoria
Dread Central
Arrow in the Head
VideoScope Magazine
Horrorphilia
Bloody Disgusting
Here are some recent samples:
http://www.ifc.com/news/2011/01/winter-preview-2011-dvds.php
http://ondemandweekly.com/blog/article/ip_man_-_on_demand/
4. Online and Social Media- Each month we host monthly marketing calls with filmmakers to help implement and grow the online presence of their film prior to and after VOD debut date. Here are just a few examples:
- Gravitas Website-We run on ongoing Film Spotlight section off of our home page where we interview writers and directors of Gravitas films currently in VOD release. http://www.gravitasventures.com/films/
(TFC notes: no info on site traffic and Sheri Candler noted that Gravitas themselves only have a little over 500 people on their own FB page and almost no engagement from fans; few likes, few comments on the material posted there.)
ORLY asked: “Do you have any plans to expand your social network marketing? Any community engagement you want to speak to? I say this because for example Independent Lens does this very well, but most distribs and aggregators don’t. Since you mention it, if you have anything to say about it please do”.
GRAVITAS answered: “To the extent that our social media sites continue to grow, yes, but it’s equally important and effective to spread best practices with our Licensors. i.e. If Gravitas licenses a film with a FB page of 10K fans, we want to share best practices with that Licensor as to harness their social network to drive VOD activity”. Gravitas went on to explain that they don’t see themselves as a consumer-facing brand and they prefer to focus their efforts and resources on working with filmmakers’ Facebook pages etc and leveraging the filmmakers’ brands and outreach efforts, coaching filmmakers on having fans look for the film on the right platforms etc.
Back to the rest of the GRAVITAS info about their marketing ONLINE & via SOCIAL MEDIA:
“b.) Partner Portal Marketing- Hulu is one example of a key partner portal that we collaborate with weekly to raise the profile of Gravitas films. Here is a screen shot of the well-regarded documentary Circus Rosaire that is currently being highlighted in the top carousel off the Main Hulu Movies page.
Recently, we were able to work with the website www.Jesse-Eisenberg.com to have them cross promote one of Jesse’s earlier films The Living Wake right after he was Oscar nominated for his work in The Social Network.
http://www.jesse-eisenberg.com/news/2011/01/29/the-living-wake-now-free-to-watch-on-hulu/
We also frequently collaborate with many of our filmmakers to heighten discussion, interaction and interest in many of our Hulu films.
c.) Social Media- Gravitas and its film partners are active users of Facebook and Twitter. Here is one example where are Documentaries on Demand partner PBS tweeted about the VOD release of The Buddha to its over 500 thousand followers.”
http://www.indiewire.com/article/gravitas_ventures_to_launch_documentaries_on_demand_with_pbs/
BRAINSTORM MEDIA
Brainstorm submitted this campaign plan in answer to our desire to what they do on the marketing front. They work with Eventful.
Eventful
What Would You Give Up to Find True Love?
Submit Your Answer for a Chance to Win!
One lucky winner and three guests will win a trip to NYC, stay at the
luxurious Kimberly Hotel, get a pampering spa day and more!
Campaign overview:
Eventful will execute a social media campaign to engage consumers around the film, My Father’s Will. The campaign will allow fans to submit their answers to win a trip to NYC, see submissions from other fans, and watch the trailer for My Father’s Will. Eventful will execute digital, email and social media marketing to drive campaign participation.
The goals of the campaign include:
- • Drive entries for the sweepstakes
- • Build awareness for My Father’s Will through trailer views
- • Build awareness for accommodations being provided, i.e. hotel
- • Generate social media and viral engagement for the film and sweepstakes
- • Create an engaged social community for direct marketing of VOD rentals of My
Father’s Will with including folder locations for each affiliate
Phase 1: Social media campaign – Win it!
1. Eventful will design, build and host:
- • Campaign micro-site including movie trailer and hotel branding
- • Custom widgets and social media apps for distribution across Facebook,
MySpace and other sites, enabling consumers to enter the sweepstakes
2. Eventful will execute a comprehensive targeted marketing and promotional plan to engage existing users from among Eventful’s audience of 16 million consumers:
- • Demographic targeting by location, age, gender, and entertainment tastes
- • Eventful will engage consumers via dedicated email, onsite promotions, and one-click social media sharing tools
3. Marketing by Eventful will drive participants to the campaign micro-site which will include:
- • Campaign artwork branded for My Father’s Will
- • Primary call-to-action to enter the sweepstakes by submitting an answer
- • Live stream of entries from fans
- • Official trailer for My Father’s Will
- • Campaign details with basic rules
- • Social media sharing tools for Facebook, MySpace, Twitter and email
Phase 2: Drive VOD rentals of My Father’s Will
1. Eventful will promote VOD sales for My Father’s Will through a digital and direct marketing campaign targeting all sweepstakes entrants plus a broader target audience within the Eventful user base. Campaigns include:
- • Dedicated email
- • Onsite promotions
- • Email newsletter insertions
Proposed Timeline:
- • “Win it!” Sweepstakes: 2/15/11 – 4/15/11
To see the campaign, access it here. http://movies.eventful.com/campaigns/myfatherswill2011
(TFC note: we look forward to hearing the outcome on this campaign)
—
So, in conclusion, you can see a range of what companies do. In general, some companies are more focused on consumer marketing and publicity and social network marketing than others and some are focused more on marketing to retailers and services and getting best placement and some may do both. We recommend the latter when you have a choice and of course, no one can market your film better than you can. In my experience most companies lack on the publicity side, though I will say First Run Features, for example, (since we did not cover them herein) seems to do a great job on that front working with a wonderful publicist, driving Netflix queue action, hiring outreach teams, posting the trailer all over, and take out ads, e-blast loads, as well as work social network sites etc.
I am sure other companies will want to chime in here about what they do and filmmakers too about their experiences, good or not-so-much. We want to hear from you so weigh in! Please offer specific examples, not just marketing speak. In the meantime, our resident social network marketing guru, Sheri Candler, has offered her take on what the above distributors have described.
Sheri Candler says: I am happy to see distributors explaining what they do to market titles under their control. Often, the text on their websites sounds like a generalization of typical activities conducted by any marketing department in any corporation. I urge filmmakers to press for a customized, detailed plan of EXACTLY what will be done on their films and how much it will cost. Ultimately, that cost will be deducted from your backend, so it is important to understand what you can expect from your distributor before you sign up with them. It also gives you an idea of what you will still need to do yourselves. This isn’t fix it, forget it and the money just rolls in.
As noted above, I think social networking activities by most distributors is minimal at best. If you already have 10K fans on your Facebook page and the distributor offering to perform social networking activities for your film only has 500, they really can’t offer much. Especially look at how they handle their pages. Is it mostly shill? Is there any engagement going on? Evaluate them on what they can bring you that you can’t do yourselves. I strongly disagree that distributors shouldn’t consider themselves consumer facing companies. All companies are consumer facing in this age of digital ubiquity. But if it is true, they aren’t consumer facing, most likely those distributors shouldn’t be using social media as a company at all. SOCIAL media is all about facing the customer and conversing with them.
The only impressive distributor in the above list with regard to social networking and utilizing it effectively is Independent Lens. Look at their page and see how they are using it. Very impressive. No wonder they have almost 70K fans. Ask if your distributor has a social media team (not 2 interns!) and ask to speak with those people to get a sense of what they will do with your title or how you can combine efforts effectively. Just getting a large entity to tweet about your title once is not going to do much; it is not a Twitter strategy.
Retail DVD placement (for the next few years anyway), iTunes, Netflix, and VOD marquee placement, relationships with major publications for reviews and feature stories, these are things a typical filmmaker cannot get on their own and are worth utilizing with a distributor. Sending out eblasts and unsolicited screeners to journalists is really spam; so if that is the extent of your distributor’s publicity efforts, it isn’t worth paying for. Be sure to ask EXACTLY which publications will be approached and evaluate whether those outlets reach your target audience. You should also be consulted on what story angles will be developed for the publications. This is especially necessary if you do not have notable stars or notable accolades from festivals attached to your film as publications will be more reluctant to cover it.
Since grassroots relationships were mentioned, press your distributor to name which organizations they work with. Are they just affiliate sales relationships? Are they just a member of the distributor eblast list? Real communication should be happening and for a relationship really to be fruitful, it has to be 2 way. Of the above mentioned distributors, only Wolfe strikes me as having actual relationships with target organizations. Their content is of value to the organizations they are affiliated with and I would venture a guess that Wolfe strongly champions the orgs cause and mission too. THAT is a relationship.
Advertising placement makes sense, but find out what the spend will be and what publications/sites. While I understand that distributors get better rates going with a media broker, the spend is wasted if the placements are in publications or on sites that do not reach your target audience.
My view on this is a distributor is a marketing partner. The bulk of what they should be bringing you is marketing prowess. Really dig into what their plans are for your film and ask to see examples of work on similar films. When deciding on which distributor to sign with, don’t just sign with someone offering you access to 15 million homes. It sounds great, but if few of those homes know your film exists, there won’t be many sales.
Orly Ravid March 2nd, 2011
Posted In: Digital Distribution, DIY, Marketing, Social Network Marketing, Uncategorized