3 lessons in crowdfunding the UK short film Patient 39
A guest post from Lizzie Crouch. Back in December 2012, Writer/Director Dan Clifton sat down with producer Roland Holmes and co-producer Lizzie Crouch to talk about how they might approach a crowdfunding campaign for Dan’s short film, Patient 39. In this article, Lizzie explores the lessons learned from their ultimately successful campaign, raising over $8000 for the film on Indiegogo. Also included are excerpts from the diary Dan kept while fundraising.
Lesson #1 It’s not just about the campaign; it’s about the community
From Dan’s diary:
The first thing is to discuss what to do with the short fundraising appeal film I’ve made… My appeal is under 2 mins and involves me dressing in pyjamas and making a slight fool of myself (a good thing, apparently), although hopefully the tone is appropriately sincere. Thankfully my producers like it.
There’s lot of great advice online about how to build a good crowd funding campaign. Don’t underestimate how long it takes to do thorough research, but don’t be overwhelmed by it either. There is no set way of doing the perfect crowd-funding campaign, each one is unique, so the real trick is working out what’s right for you.
The most important thing is to figure out the target audience for your campaign. For the Patient 39 Indiegogo campaign we identified a number of audiences who might be interested in supporting us, but given the film’s scientific themes, it was a group we called ‘science-y culture-vultures’ – those interested in the crossover between science and art – that we thought had most untapped potential.
Despite this, we knew that other groups would play a part and ultimately become the film’s audience, so we were careful to include a broad range of content about the film to build a larger online community. The content at the heart of the campaign was aimed at short film fans and science culture-vultures, but careful curation of online content allowed a diverse range of audiences to engage with us.
Lesson #2 Building an online community is committing to a long-term relationship
From Dan’s diary:
The evidence from successful campaigns suggests that what people value above all is not material goodies, but a chance to feel involved as part of the team. After much debate we came up with a list of perks that range from Exec Producer credits at the top of the range, to visits to the set and crew T shirts for more modest-level investors.
As Dan identified in his diary, building a community is about making people feel like they are a part of something – and different audiences will respond to different things. Those who want to donate to the campaign may like thoughtful perks while others may simply want to engage with diverse, inspiring content related to the film or to filmmaking.
In recognition of this we set up a website and social media channels to disseminate articles, carefully balancing new content with our call for donations. Spanning science articles on consciousness and the history of medicine, we built our community around themes that would appeal to them; connected with online ‘influencers’ and key contacts; and kept our campaign fresh by updating the video and making announcements about team members that joined us.
But building an online community is like committing to a long-term relationship. Although most people understand who they’re trying to connect with, many don’t realize the amount of work that goes into maintaining it. Never assume a campaign will run itself – sometimes when we weren’t quite as on top of things are we could have been, we saw the consequences.
From Dan’s diary:
What I am learning is that you definitely have to feed the beast. What I mean by that is even though it seems foolish in some ways, like shouting without hearing an echo back, all the content and tweeting etc. does make a difference in reaching potential supporters. I’ve been away for five days on a shoot and consequently not able to be as proactive as I’d have liked, and sure enough we’ve had a noticeable lull in donations.
All this can be hard work, but a well-built community will reward you at every step of the filmmaking process. Don’t assume though that because you’ve finished the film, the community ceases to be – we are still communicating with ours as we build up to an online release in the future!
Lesson #3 Getting to know your community is humbling (and anxiety-inducing)
When you build an online community, you get to know your audience in a whole new way; you learn their names, where they’re from, etc. This is useful not only when it comes to later stages (marketing and distribution), but also for future projects. But it is also a responsibility that you have to carry on your shoulders!
From Dan’s diary:
Four days to go and we have reached our target, a $500 donation late last night lifting us over the line! I feel amazed and humbled by the whole experience. To feel people’s generosity and support in such an immediate way is something I hadn’t expected, but it is wonderful although I feel a great sense of responsibility too. In the last few days we’ve managed to reach out to funders beyond our immediate circle of family and friends, and it’s great to think that our efforts to widen our base of supporter and followers has had some measure of success.
I believe that our campaign was successful to due the hard work of the team to build and maintain an engaged online community, and we are very grateful for the support we received during our campaign.
Sheri Candler November 27th, 2013